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Customer Service

Putting Our Customers First

Our customers receive peace of mind knowing that we’re always here when they need us. Regardless of the situation, there is a dedicated support or account resource ready to help.

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How We Are Here for You

  • Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center.
  • Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis.
  • Our customer support infrastructure is built on technology. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers.
  • In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan.

Find out how Loomis can help you cut costs while improving security and accuracy.

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