Customer Service

How We Are Here for You

• Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center.
• Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis.
• Our customer support infrastructure is built on technology. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers.
• In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan.