Privacy Policy

Controller Details

Loomis Armored US, LLC

ATTN: Compliance / Legal – Data Privacy

2500 CityWest Blvd, Suite 2300

Houston, Texas 77042

This Privacy Policy of Loomis Armored U.S. LLC (“us,” “we,” and “our”) describes the information we collect about you when you access our website at https://www.loomis.us/ (the “Site”), enter into agreements with us, use our services and products, send us communications, or otherwise engage with us, and what we do with such information. Any references to Loomis Armored U.S. LLC in this Privacy Policy also refer to its wholly owned subsidiaries. This Privacy Policy covers all of our services and products and all methods by which you may access our Site.

SCOPE OF THIS POLICY

This Privacy Policy is applicable to all Personal Information collected by our Site (“Personal Information”). For the purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information includes, but is not limited to, a natural person’s first name or first initial and last name in combination with any one or more of the following data elements when the name and data elements are not encrypted: social security number, driver’s license number, driver authorization card number, or identification card number; account number, credit card number, or debit card number, in combination with any required security code, access code, or password that would permit access to the person’s financial account; a medical identification number or a health insurance identification number; a username, unique identifier, or electronic mail address in combination with a password, access code, or security question and answer that would permit access to an online account, biometric information, audio, electronic, visual, thermal, olfactory, or similar information. This Privacy Policy does not apply to anonymized or de-identified data that cannot be used to identify you.

YOUR RIGHTS

In connection with the accessing, browsing of the Site and using the services, you shall be entitled to exercise certain rights laid down by the GDPR, CPRA, similar privacy laws and the policies outlined herein, however exercise of some of those rights may not be possible in relation to the Site and services taking account of the services’ nature, manner, form and other applicable circumstances. In some cases, we may ask you to provide us additional evidence and information confirming your identity.

Right to Be Informed: you have the right to be informed about the Personal Information that we collect from you and how we process them.
Right to Rectification: if your Personal Information is inaccurate, you have the right to have the data rectified without undue delay.
Right to Access: you may request access to all Personal Information being processed about you.
Right to Erasure (Right to Be Forgotten): the right to request the removal or deletion of your Personal Information if there is no compelling reason for us to continue processing them.
Right to Restrict Processing: you have the right to ‘block’ or restrict the processing of your Personal Information. When your Personal Information are restricted, we are permitted to store your data, but not to process them further
Right to Data Portability: you have the right to request your Personal Information that you provided to us and use them for your own purposes. We will provide your data to you within 30 days of your request. Contact us using the information at the top of this Privacy Policy to request your Personal Information.
Right to Object: you have the right to object to us processing your Personal Information for the following reasons:
- Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
- Direct marketing (including profiling).
- Processing for purposes of scientific/historical research and statistics.
- Rights in relation to automated decision-making and profiling.
Automated Individual Decision-Making and Profiling: you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects regarding you or similarly significantly affects you.
Filing a Complaint with Authorities: you have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the applicable law. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

If you want to exercise any of your rights as outlined in this Privacy Policy, contact us at 713-435-6700, Option 1, then option 6, then option 5 for Legal Department.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We may collect several types of information from and about users of our Services, including:

Identity Data: (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, telephone number email address, account name, or other similar identifiers)
Financial Data: including, but not limited to, bank account number, credit card number, debit card number, or any other financial information.
Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with the Services, or advertisement)
Geolocation data
Inferences drawn from any of the information identified above to create a profile about you, reflecting the your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Personal Information we collect is required to provide products and services to you. If you do not provide Personal Information we ask for, it may delay or prevent us from providing our products and services to you.

HOW YOUR PERSONAL INFORMATION IS COLLECTED.

Direct Interactions. You provide Personal Information when you use our services and products, open an account with us, request marketing information, engage with our social channels and/or contact us with questions or requests. Your responses to surveys that we might ask you to complete for research purposes.
Technological Interactions. When you use our services and products, use our applications, or visit our Site, we may collect device data and online data through cookies and other similar technologies (see Cookies and Automatically Collected Data).

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES.

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on such website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Services and to deliver a better service.

The technologies we use for this automatic data collection may include cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. First-party cookies are put on your device directly by our Site, which allows us to collect analytical data and provide other useful functions that create a good user experience. Third-party cookies are placed on your device by a third party (e.g.: advertiser or analytic system).

You can activate or later deactivate the use of cookies through a functionality built into your web browser or mobile device. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.

HOW AND WHY WE USE YOUR PERSONAL INFORMATION

We only use your personal information if we have a specific and proper reason for doing so. For example, we might use your personal information in order to comply with our legal and regulatory obligations, to provide products and services to you, to comply with your requests related to our products and services, where you have given your consent, or for our legitimate interest or those of a third party (e.g., a business or commercial reason to use your information that is not overridden by your own rights and interests).

The table below provides examples of how we use (process) your personal information and our reasons for doing so:

How we may use your Personal Information	Personal Information	Legal Basis
To provide products and services to you	Name, email address, internet protocol (IP) address, credit card number and other financial information	For the performance of our agreement with you or to respond to your request for products and services
To prevent and detect fraud against you or us	Name, email address, internet protocol (IP) address, device type and model, device keys, device location, web browser type	For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you
Processing necessary to comply with professional, legal and regulatory obligations that apply to our business	Name, email address, internet protocol (IP) address, device type and model, device keys, device location, web browser type	To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g. policies covering security and internet use	Name, email address, internet protocol (IP) address, device type and model, device keys, device location, web browser type	For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training and quality control	cookies, information collected through survey, browser type, device location, web browser type and version, operating system (OS) type and version,	For our legitimate interests or those of a third party, e.g. to be as efficient as we can so we can deliver the best service for you at the best price

Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures	cookies	For our legitimate interests or those of a third party, e.g. to be as efficient as we can so we can deliver the best service for you at the best price Your consent
Geolocation information	address, internet protocol (IP) address	Your consent
Marketing our services and those of selected third parties to: existing and former customers; third parties who have previously expressed an interest in our services; third parties with whom we have had no previous dealings.	email address, IP address, cookie information	Your consent

DISCLOSURE OF YOUR INFORMATION

We only disclose your Personal Information to third parties as reasonably necessary to carry out the permitted uses described in this Policy. For example, we may share Personal Information with:

our payment processors, technical and customer support contractors, and other service providers who are required to keep the Personal Information confidential and are prohibited from using it other than to carry out their services on our behalf;
our successors in the event of a sale, merger, acquisition, or similar transaction affecting the relevant portion of our business;
and legal and governmental authorities or other third parties, to the extent required to comply with a legal order or applicable law.

In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household:

Identifiers (e.g., information that identifies, relates to, describes, or is capable of being associated with, an individual, including, but not limited to, his or her name, signature, address, telephone number, or financial information); and
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement).

OPTING OUT OF SHARING YOUR PERSONAL INFORMATION

In addition to the circumstances described above, from time to time, we may request your permission to allow us to share your Personal Information with third parties. You may opt out of having your Personal Information shared with third parties, under certain circumstances, or from allowing us to use your Personal Information for a purpose that is incompatible with the purposes for which we originally collected it, or subsequently obtained your authorization. If you choose to so limit the use of your Personal Information, certain features of our services may not be available to you.

SALE OF YOUR PERSONAL INFORMATION

We do not sell your Personal Information.

CALIFORNIA RESIDENTS

California consumers have the right to request any of the following information from us regarding personal information collected about you during the preceding 12 months:

The categories of personal information collected about you.
The categories of sources from which the personal information is collected.
The business or commercial purpose for collecting or selling personal information.
The categories of third parties with whom we share personal information, if any.
The specific personal information collected about you.
For personal information sold or disclosed to a third party for a business purpose, you have a right to know the categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and the categories of personal information that we disclosed about you for a business purpose.

We will provide this information free of charge up to two (2) times in any twelve (12) month period within 45 days of receiving your verifiable request (including verification of your identity and your California residency), subject to delays and exclusions permitted by law. Specific personal information about you or your account that is categorized as sensitive or confidential may be redacted.

As a California resident, you have the right to request that we delete any personal information that we have collected about you. We will honor this request subject to the range of exclusions permitted by law. For example, we are not required to delete personal information if it is necessary to complete a transaction or reasonably used for an ongoing business relationship or if it is used internally in a lawful manner that is compatible with the context in which the consumer provided the information.

As a California resident, you also have the right to opt out of the sale of your personal information to third parties. We do not sell your personal information. However, we are permitted to share your personal information with a service provider.

We will not discriminate against you if you choose to exercise any of these rights. California residents may exercise the rights described above by contacting us as follows:

Email: privacy@us.loomis.com (please use “California Privacy” in the subject line)

Webform: Privacy Request Manager Form (please select “California” as state of residence)

Phone: 713-435-6700, Option 1, then option 6, then option 5 for Legal Department

Mail: Loomis Armored US, LLC, 2500 CityWest Blvd, Suite 2300, ATTN: Compliance / Legal – Data Privacy, Houston, Texas 77042

We may require verification of your identity before further processing your request. In certain instances, we may be permitted by law to decline some or all of such request.

PROTECTING CHILDREN’S PRIVACY

Even though our Site is not designed for use by anyone under the age of 16, we realize that a child under the age of 16 may attempt to access our Site. We do not knowingly collect Personal Information from children under the age of 16. If you are a parent or guardian and believe that your child is using our Site, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our Site, we will delete their information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor have any liability to do so.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. If our company decides to change this Privacy Policy, we will post those changes on our Site so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your Personal Information in a method different from that specified at the time it was collected, we will provide advance notice by email sent to the email address on file in your account. Otherwise, we will use and disclose our users’ and customers’ Personal Information in agreement with the Privacy Policy in effect when the information was collected. In all cases your continued use of our Site, services, and products after any change to this Privacy Policy will constitute your acceptance of such change. If you have questions about our Privacy Policy, please contact us through the information at the top of this Privacy Policy.

CONTACT INFORMATION

Email: privacy@us.loomis.com

Phone: 713-435-6700